10×less, in this example
Cut the bill.
Keep the intelligence.
50,000 verbatims. $4,000 with Feedier. Compare that with a $40,000 text analysis contract.
Run your numbersNEW CUSTOMER INTELLIGENCE PLATFORM · PAY AS YOU GO
Stop wasting money on bad text analysis.
Pay only for the feedback comment you analyze. Get the customer intelligence that moves your business forward, without long contracts or months of model training.
$0.08per verbatim analyzed
$200 freecredits · 2,500 verbatims
$75 per seat / month after your 14-day free trial
About 2,500 verbatims on us No credit card required NDA signed at signup
A SIGNAL WORTH YOUR ATTENTION
Delivery communication
244 feedback comments
7.1
92% negative2% neutral6% positive
Customer evidenceSurvey response
“The order was late. I had to chase your team three times for an update.”
Financial volume$73.2K
244 comments × $300
average customer value
Illustrative data. Financial volume is not predicted revenue loss.
Built for serious CX teams.Trusted by teams at
A BETTER DEAL FOR YOUR CX TEAMBetter insights.
Better insights.
None of the baggage.
Your budget should go toward understanding customers and acting on what matters.
Cut the bill.
0long-term commitments
Tired of signing
three-year contracts?
Start with one project. Add credits when you need more. Your next analysis shouldn’t require your next renewal.
Pay as you go0model training required
Powerful AI.
Ready to get to work.
Bring your feedback. Get topics and sentiment in your business context, without building or training your own model.
See what it can do10× comparison is illustrative for the same volume and period, excluding user seats. Not a market-wide benchmark.
FROM FEEDBACK TO THE NEXT RIGHT MOVEFind the problem.
Find the problem.
Make the business case.
One place to understand what customers mean,
what it’s worth and what to do next.
Click a tab. Try the controls. See what changes.
LESS GUESSWORK. BETTER DECISIONS.Stop fixing the
Stop fixing the
wrong problem.
A positive comment can hide a serious complaint. Feedier separates every opinion, tags the real issue and understands sentiment in your business context.
- AI-suggested taxonomies shaped around your business.
- Test and refine your analysis in Taxonomy Lab.
- Trace the insight back to the words behind it.
Text analysis
ONE COMMENT. TWO VERY DIFFERENT SIGNALS.
“Love the product. Still no update on my delivery.”
Product experience
Product quality
Positive“Love the product.”
Delivery experience
Delivery updates
Negative“Still no update…”
Your business. Your definitions.Refine topic instructions in Taxonomy Lab. Test, validate and publish a version.
Every insight linked to the original feedback.
BUILT FOR YOUR EXISTING VOC STACKKeep your tools.
Keep your tools.
Get more from their feedback.
Bring the feedback you already have. Start with one question worth answering.
01
Bring your feedback
Import a file or connect your existing sources. Keep the survey, support and review tools your team already uses.
02
Make the analysis yours
Let AI suggest your taxonomy. Add your business context, test the tagging in Taxonomy Lab and validate the results.
03
Turn answers into action
Ask what’s driving a trend. Put a business value behind it. Share a report that makes the next decision easier.
Already using these tools? Keep them. Make their feedback worth more.
THE FULL PICTURE. RIGHT IN FRONT OF YOU.Investigate the detail.
Investigate the detail.
See what moves the business.
Your taxonomies, customer signals and Ask Feedier, side by side. From the big picture to the feedback behind it.
Your business taxonomies Your AI analyst Your next business decision
ReportMarket benchmarksEXAMPLE
Your questionYour next report
INSIGHT IS ONLY THE STARTWalk into the meeting.
Walk into the meeting.
Bring the evidence.
Turn an Ask Feedier conversation into a report leadership can act on. Combine charts, customer quotes and business priorities. Make the case for what happens next.
- Add AI answers and charts straight to your reports.
- Collaborate in real time. Present with your branding.
- Share by link or PDF. PowerPoint export in beta.
YOUR BUDGET DESERVES BETTERPay for what you analyze.
Pay for what you analyze.
Start with $200 on us.
Powerful customer intelligence. A clear price. No long-term contract.
PAY AS YOU GO14-day free trial
$0.08
per verbatim analyzed
$75/seat/month
Workspace access after your free trial.
$200 in free credits
Your first 2,500 verbatims are on us.
- AI analysis, without model training
- Your taxonomies, refined in Taxonomy Lab
- Ask Feedier and Business Impact
- Dashboards, reports and action plans*
No credit card required
*Reports and action plans require a credit balance of at least $20.
Make it your numbers
Choose your monthly volume and team size.
verbatims
0100,000
$75 / seat / month after the trial
Analysis 2,500 verbatims × $0.08$200
One-time free credits−$200
1 seat 1 × $75 per month$75
Monthly budgetAfter your 14-day free trial$75/mo
$0 in seat fees during your 14-day trial. No credit card required to get started.
Estimate assumes your full $200 credit is available. Free credits apply once, to analysis only. Any unused credit is excluded from this estimate. All amounts in USD.
Need a plan across multiple business units? Let’s talk enterprise.
Your data stays yours.
Never used to train AI models.
Privacy comes first.
Personal data anonymized before AI processing.
You control access.
Explore security Team permissions for your customer insights.
LESS SPEND. MORE BUSINESS IMPACT.Your feedback is valuable.
Your feedback is valuable.
Start treating it that way.
Turn the feedback you already have into the decisions
your business needs. Your first 2,500 verbatims are on us.
$200 in free credits14-day free trialNo credit card required